No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if the minutes of a meeting are not accurate, then the meeting may just as well not have taken place. If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this one-day workshop, you will understand your role as a minute-taker and the best techniques for producing minutes that include all the essential information needed. 


Levels: Essentials Intermediate Advanced

Course Outline

 SAQA UD ID: 12153 – Use the writing process to compose texts required in the business environment 

 SAQA UD ID: 13934 – Plan and prepare meeting communications 

 Module 1: The Role of a Minute Taker 

Module 2: The Skills of a Minute Taker 

Module 3: Meeting Agreements 

Module 4: Styles of Minutes 

Module 5: What Do I Record? 

Module 6: Techniques for Preparing Minutes 

Module 7: Taking Minutes in an Interactive Meeting 

Module 8: The Minute Book 

Get the course outline PDF