Coach, Role Model, Counsellor, Supporter, Guide…do these words ring a bell? Being a coach involves being a role model, sometimes a counsellor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organisation. This one-day workshop will help you become a better coach in all senses of the word. 

Levels: Essentials Intermediate Advanced

Course Outline

 Module 1: Defining Coaching 

Module 2: Interpersonal Communication Skills 

Module 3: Self-Disclosure 

Module 4: Critical Coaching Skills 

Module 5: More on Communication 

Module 6: Learning Styles and Principles 

 SAQA US ID: 113909 – Coach a team member in order to enhance individual performance in the work environment 

 Module 7: Benefits/Consequences 

Module 8: Skills Involved in Coaching 

Module 9: The Coaching Model 

Module 10: Feedback 

Module 11: Coaching Problems 

Get the course outline PDF