No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom.

To ensure meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if the minutes of a meeting are not accurate, then the meeting may just as well not have taken place. If people can’t remember or agree on what actually occurred at a meeting, how can the group e ectively accomplish its objectives?


1 day


Module 1: The Role of a Minute Taker
Module 2: The Skills of a Minute Taker
Module 3: Meeting Agreements
Module 4: Styles of Minutes
Module 5: What Do I Record?
Module 6: Techniques for Preparing Minutes
Module 7: Taking Minutes in an Interactive Meeting
Module 8: The Minute Book
SAQA UD ID: 12153 - Use the writing process to compose texts required in the business environment
SAQA UD ID: 13934 - Plan and prepare meeting communications

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