This is a one-day workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that re ect current word usage and up-to- date formats. You can also become more skilled at writing business cases, proposals and reports, and learn a bit more about e-mail etiquette.


1 day


Module 1: Identify their writing challenges
Module 2: Make their writing clear, concise, and correct
Module 3: Improve sentence construction and paragraph development
Module 4: dentify ways to make their writing simpler and easier to read
Module 5: Use the readability index
Module 6: Develop e ective business letters for tough situations
Module 7: Use proper e-mail etiquette
Module 8: Develop an appropriate writing style and format for letters, business cases, and reports
Module 9: Use standard ways of documenting materials
SAQA US ID: 12153 - Use the writing process to compose texts required in the business environment
SAQAUS ID: 15224 - Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks

*Please note that we offer free electronic support to clients on content covered on our courses.