Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that re ect current word usage and up-to- date formats.
This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.
This workshop takes the behavioural interview even further with a discussion of communication techniques and the use of other types of interview questions.
Understanding and using
these management tools will facilitate effective decision making and strategic planning, ultimately supporting growth and development of the organisation.
People come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, someone takes their place.
Managers who have an understanding of the dynamics of change are better equipped to analyse the factors at play in
their own circumstances, and to adopt practical strategies to deal with resistance.
Coach, Role Model, Counsellor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counsellor or supporter, and always a guide.
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. Face declining business, but can’t deal with difficult people.
Delegating prepares employees who work for you to be able
to handle your responsibilities and simultaneously allows
you to advance to other career opportunities within your organisation.
Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
Financial management for IT Managers gives the IT Manager an insight into how all these terms affect
not only the business but also your bottom line.
This workshop for non-financial managers will familiarise you with the key concepts of finance and accounting to prepare and manage budgets.
All managers need to know how to justify a budget request, quantify their contributions
and identify profit drains immediately.
Intrapreneurship looks at transforming existing corporate organizations to become more COST-EFFECTIVE, PRODUCTIVE and PROFITABLE.
Managers, Supervisors and Team Leaders who wish to broaden their leadership skills or any other individual who believes this course will be of benefit
Understand your role
as a minute taker and the best techniques for producing minutes that include all the essential information needed.
From the Psychology
of Selling to world class Negotiation
Techniques we will expand
your team’s skills to convert more